Who Supplies the vehicles?

All our vehicles are supplied through the relevant vehicle manufacturers UK dealer network.

Do vehicles have a warranty?

Yes, all our vehicles come with the full UK manufacturers warranty.

Is maintenance included?

Maintenance is an optional cost and includes all servicing, tyres, brakes, exhaust, battery and labour, or any mix of these options you choose.

Is roadside assistance included?

Yes, all vehicles include either 12 months or 3 years breakdown recovery, depending on the manufacturer.

Is delivery and collection included?

We offer free UK mainland delivery. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

What are my options at the end of the contract?

This depends on the type of contract taken but usually you can either hand the car back, extend the contract, or purchase the vehicle from the finance company.

How long is the lease period?

Our contracts range from 12 to 60 months depending on the vehicle and contract chosen.

What is the initial deposit?

While a minimum one payment upfront is available, typically an initial deposit of 3 monthly payments is required. Larger deposits can be given to reduce the monthly payment.

Is car insurance included in the lease?

The lease contract does not include insurance, you have to arrange your own fully comprehensive insurance on the vehicle. You must always let your insurance compnay know that the vehicle is leased.

Can I change the mileage on the contract?

Where your vehicle is running ahead or behind its predicted mileage, rescheduling the mileage can be agreed on both contract hire and personal contract hire agreements althought this will depend on the funder.

Will the contract include Road Fund Licence?

Yes, either for the duration of the contract or 12 months. This will depend the type of contract taken.

What if I exceed the agreed mileage on the contract?

Any mileage over the contract is charged at the excess mileage rate charged in pence per mile. As an example if the excess was 5 pence per mile then for 1000 miles over contract you would be charged £50.

What happens at the end of the lease contract?

At the end of the lease you can either arrange for the vehicle to be collected or you can extend the contract on a month by month basis if the funder allows, they may also allow you to sign up to the same vehicle for six or 12 months and get a discounted rental. Most clients we just order a new vehicle prior to end of the the contract and then your old car and new car will be delivered the same day.

What happens if I want to end the lease early?

Contact Flexible to request an early termination quotation.

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